VEHICLE REGISTRATIONS

Information about the brand, model, vehicle type, chassis and engine number, gearbox type, traffic license plate number, date of sale, radio type, control unit , tire type, fuel type,  battery type etc.

REPAIR ORDER ENTRY

Posting a repair order (work order), printing the repair order and repair reports.

TRANSFER SLIP ENTRY

Registration of the parts provided for the vehicles in repair, fast entry via part help button, printing the transfer slip, collection list of the parts in stock provided to the vehicles in repair.

LABOUR COST ENTRY

Entry of Labour Cost from the catalogue or external Labour Cost for the vehicles with open repair order. Calculating Labour costs in accordance with the repair period and hourly WAGES.

INVOICE

Printing the repair invoice as credit or cash integrated with current account, cash register or personnel. Providing more than one invoice per repair.

CHECK LIST & INSPECTION FORM & POV

Repair job NOT completed vehicles, invoiced repairs. BASIC  vehicle CARDS, list of the parts installed and costs, applied LABOUR and costs, customer demands and complaints, measurement results, follow-up of the kilometer indicator records and dates of enrolling to the service. Tracking  other repairs made by other services.

REPAIR TIME OPERATIONS

Labour Time codes, defect codes and descriptions, Labour times and hourly cost in relation with repair type as well as the reports.

SERVICE REPORTS

The repair job not completed vehicles, invoice printed vehicles, vehicle list made in  ACCORDANCE with the model or kilometer indicator record.  analysis of the vehicle repairs, calling the vehicles that has not CAME IN FOR maintenance.

EXPERTISE

Preparing expertise for the vehicles with open repair slip and printing the accident expertise report including pictures. Follow-up of the damage documents.

DIAGNOSTIC RESULTS

Entry of the vehicle measurement results. Measurements of carbon etc. gases, follow-up of the engine measurement values.

SECOND HAND VEHICLE FOLLOW-UP

Follow-up of the vehicles up for sale and determining the statuses. Marking the damaged areas.

PERSONNEL DETAILS

Personnel performance follow-up, entry of the name, surname, salary, trainings, address, contact phone. Entry of the personnel operation authorization.

DATA TRANSFERS

Transfer of the information about spare parts, transfer of the Labour Times information, transfer of the record information.

BARCODE

Direct operation possibility in the database via barcode device.

CUSTOMER CARDS

Customer group codes, name, phone, address, e-mail, web site, bank details. Follow-up of the customer vehicles and activities.

CUSTOMER RELATIONS

Follow-up of the ReCall of the vehicles, follow-up of the repair period of the vehicles and preparing the calling schedule of the requested customer satisfaction follow-up following the repair service.

SPARE PART

Part number, name, original name, manufacturer, vehicle type, image code, fault code, season code, competition details, equivalent parts, sales category, warehouse address, purchasing & sales price, currency type, unit price, package quantity, fund, gtip, cost, location of supplier , profit percentage, discount percentage, minimum and maximum stock amount.

SPARE PART TRANSACTIONS

Monitoring the input and output transactions of the parts as number, date, quantity and total amount.

PRICE CHANGES

Entering the prices received in XML or Excel formats, price changes per part groups.

ANALYSIS

Daily abstracts summery?, monthly abstract, invoice analysis’.

SPARE PART SCREEN

Searching options per part code, organ code, vehicle type or name. Monitoring the equivalent parts. Converting the prices of the parts into desired currencies.

CASH OPERATIONS

Creating the income and cost titles, monitoring the payments-in and overdue payments and reporting.

CURRENT OPERATIONS

Displaying the transactions per customer details and customer groups, debt receivable and due dates, printing the statements.

DISPATCH NOTE OPERATIONS

Entry of the dispatch note integrated with current account, checking of the dispatch notes, printing the dispatch notes, invoicing the selected dispatch notes.

INVOICING

Invoicing the selected part via part help screen, monitoring the printed invoices, integration with the current and the cash, canceling the invoice.

ORDER OPERATIONS

Preparing the purchasing order demand per arithmetic or oriented average, order follow-up based on part groups. Safety Stock and Time accounts.

REPORTS

Stock cost analysis’, accounting reports, inventory, stock collection list, dead stock list, excess stock list, sales analysis’ XML, PDF, TXT output options reports.

SETUP

Automatic entry of the stock, customer cards and vehicle repair details gathered from Excel and quick setup.

ACCOUNTING TRANSFER

Data outputs in XML for the purposes of accounting.

SERVICE CUSTOMER RELATIONS

  • Calling the vehicles which haven’t enrolled to the service yet,
  • Calling the vehicles whose warranty period will end soon to the service,
  • Calling the vehicles whose ReCall are soon,
  • Calling the vehicles based on the brand, vehicle type, model year to the service,
  • Calling the vehicles based on the chassis no range to the service.

FOLLOW-UP OF THE SERVICE CUSTOMERS

The service customer details are the same file as the customer details belonging to all sections. Thus, in case a customer stops by at the service while he/she is in any other section, this situation is noticed and duplicate registrations are prevented. In case a customer has more than one vehicle, all vehicles belonging to him/her shall be followed under one customer and one current account registry.

CUSTOMER SATISFACTION MEASUREMENT (CSM)

Calling the vehicles whose service period are soon, the vehicles whose ReCall is up, preparing the calling orders for the personnel to call the vehicle owners based on the chassis range, latest repair date and vehicle type. Follow-up via Outlook if requested.

ALERT SYSTEM

The messages sent by the factory while the vehicle is in service are displayed as alerts on the screen. These alert messages may be notices of recall, stolen vehicle information or any technical note.

ENTRY OF VEHICLE REGISTRATION

The vehicle registration shall be entered for once in case the vehicle is in service for the first time and no information was sent by the factory electronically. The following details shall be entered: traffic license plate, vehicle type, chassis number, information about the owner of the vehicle, date of entering to traffic, model year, registration number, engine number, color, key number, tire dimensions, controller number, radio code and other custom notes written by the service.

ENTRY OF THE REPAIR ORDER

In this step, the process is started following a repair number assigned by the system and the following particulars are entered: entrance number provided by the customer, the personnel who has accepted the vehicle, selecting the customer with the help of the license plate, chassis number, fuel tank level, reason of coming to the service, payment method, kilometer, entry of the customer complaints, determining the discounts of spare part and Labour Cost fees. In case the vehicle has been registered previously, there shall be no need to re-enter the sole details.

REPAIR SLIPS

Providing spare parts for the repair is only available when the repair is entered and the repair is not yet completed, this is the module that adds the materials requested from the spare parts department by the mechanic after the material is subtracted from the stock with the transfer slip. Entry of the repair Labour Cost shall also be done in this module, the Labour Cost codes which will be to the vehicle can be selected using the help screen or can be entered to the repair as external job.

MEASUREMENT RESULTS (DIAGNOSTICS)

The results of the tests applied during the repair such as carbon measurement shall be entered to the vehicle card and follow-up can be performed.

INVOICE

The repair invoice can be issued by pressing the invoice button once the repair of the vehicle is completed and selected. This works integrated with the cash and current accounts operations. Following the invoicing step, the vehicle is moved from the open repairs screen to the invoiced vehicles screen. If requested, the invoice of the performed repairs can be invoiced separately.

EXPERTISE OPERATIONS

“Expertise operations” is the module where the damages of the vehicles and the related records are registered and reported. In this expertise operation, the damaged parts and the Labour Cost related to these parts are determined and entered to the expertise form. This form also includes repair number, insurance company name, date of the expertise operation, service personnel who run the expertise operation, details of the expert assigned by the insurance company, notes of the expert and digital image related to the damage. PDF report including the images can be prepared in order to send an e-mail to the insurance company including information of the vehicle and the operations to be performed. The demand list related to the spare parts required by the vehicle as a result of the expertise can be issued.

REPAIR TIME

“The repair times” catalogue is the table that determines the Labour Cost code, description and the repair time. The Labour Cost codes are coded differently per job to be applied in the repair. These codes can be available for a certain type of vehicle as well as multiple type of vehicles. Hourly Labour Cost fees can be used for all types of vehicles as well as they can be determined per each type of vehicle. Also, the hourly Labour Cost fees can be applied as per type of Labour Cost such as mechanic, hood, spraying etc.

WARRANTY OPERATIONS

“The warranty operations” is a module that the manufacturing companies determine the standards in relation with the conditions of the country that the vehicles are sold in. Also the warranty can be applied as a result of faulty repair job of the services. Therefore, custom software work shall be need to be done when brand based works are performed however; many warranty types can be created and followed-up in the current system. The types of warranty to be applied can be created by the user and whether each type of warranty shall be invoiced to the distributor or not, whether to be included in the customer invoice or not and the amount to be entered to the total amount section can be also determined. Whether a vehicle with open repair is covered by the warranty can be checked using the kilometer and date of entering to the traffic information. For the purposes of this job, a warranty period for each type of vehicle shall be determined in the repair operations. This period shall be determined as maximum number of kilometers that the warranty shall be valid for and warranty period based on monthly unit following the date of the sale.

SERVICE REPORTS

In order to perform the follow-up and analysis’ operations of the service operations, a number of standard reports are prepared however; service check and repair analysis reports customized for the brand can be added for the purposes of specific brand jobs.

SOME REPORTS

  • Daily vehicle entry report,
  • Report of the vehicles that haven’t arrived,
  • Daily transfer slips details report,
  • Report of the vehicles entered to the service as per type of the vehicle, (monthly report)
  • Report of the vehicles entered to the service as per the reason of entering, (monthly report)
  • Personnel schedule,
  • Personnel income tables.
  • Open Repair Reports
  • Repair order printing,
  • Printing the repair information,
  • The vehicles waiting in the service,
  • The report of the spare parts waiting in the repair,
  • Vehicle expertise report,
  • Demand list.